Frequently asked questions

    Home » Frequently asked questions

Dropshipping is a sales system where your order will be delivered directly to your customer from our warehouse.

  • A document for exporting our products
  • Marketing materials (a brochure with a detailed description of the product, use, and maintenance to include with each order)
  • Product descriptions (you have permission to add all of them to your store)
  • Product photos (you have permission to add all of them to your store)
  • Marketing support

The first step is to contact us about starting a dropshipping cooperation. You will then receive an agreement to complete, sign, and send back to us together with your company’s founding documents. Based on the data in the contract, we will create an individual account with a unique ID code within three working days. We will send you a login link, username, and password. Your account will already be assigned an introductory discount. Please note that we only assign the discount to companies that have sent all founding documents and the signed agreement.

We offer a fixed discount from 15% to 30% off the suggested retail price (depending on the brand). After exceeding 100 products sold – we permanently increase the discount by 5%. This happens automatically as soon as you exceed 100 orders.
We negotiate discounts individually on larger orders.

There is no minimum order.

Each product has a suggested retail price. You can sell our product at this price or higher.

Shipping to anywhere in Poland is free of charge. To other countries, please check shipping prices. We send packages via a DHL TNT courier.

We accept complaints about product errors. Your customer may return the package to our address. We do not refund the purchase cost, repair the product, or send a new one. Time to cancel the contract: 14 days.

We do not accept mercantile credit, deferred payments, or goods on consignment.

We ship the blankets within 3-5 working days of receiving the order and payment. Delivery time depends on the delivery address.

  1. Log in to your account.
  2. Select the products your customer has ordered.
  3. The price of your order will be reduced by your current discount.
  4. Enter the data you want to appear on the waybill, such as the customer’s shipping address and phone number.
  5. Pay for the order.
  6. After the money has been credited to our account, we will send the ordered products per the shipping rules.
  7. You can find all invoices for completed orders in the Customer Panel.

Yes, you can list our products on eBay, Amazon, and other portals.